Shipping policy
Shipping Policy
We currently ship to all 50 U.S. states. Shipping is free on every order.
Processing time
Orders are processed within 1-3 business days after payment. You will receive a confirmation email with tracking as soon as your order ships.
Delivery time
Your order arrives within 7 to 12 business days from the day you place it, processing time included. Each product page shows the estimate for that item.
Please note: our products ship from our international fulfillment partners. Delivery times may occasionally be longer during holidays or peak seasons. Delays caused by the carrier or customs are outside our control.
Tracking
Every order includes a tracking number. If you have not received tracking within 5 business days, email us at support@tavesso.com.
Wrong or incomplete address
Please double-check your shipping address at checkout. We are not responsible for packages delivered to an address entered incorrectly. If your package is returned to us, we will reship it once you confirm the correct address.
Lost or damaged packages
If your package is lost in transit or arrives damaged, contact us within 14 days of the delivery date and we will replace it or refund you in full.
Questions? Write to support@tavesso.com. We reply within 24 hours on business days.